Privacy Policy

Privacy Policy

Galenika a.d. respects all legal provisions regarding the protection of personal data. This website is operated by Galenika a.d. (hereinafter referred to as “Galenika”). Galenika, as the data controller, is responsible for the contents available on its website. Galenika operates in accordance with business principles that adhere to the highest standards of privacy protection.

In the Personal Data Protection Rulebook of Galenika a.d. Belgrade, the manner of collecting and processing personal data concerning employees, business partners, and other individuals is defined in compliance with the Law on Personal Data Protection (“Official Gazette of RS”, no. 87/2018) and other regulations governing personal data protection.

1. Collection of Personal Data
The collection of personal data while browsing the website www.galenika.rs (hereinafter referred to as the “website”) is anonymous, and no data is collected that would allow your personal identification, such as your name, address, phone number, or email address (hereinafter referred to as “personal data”).

We will specifically notify you when your personal data is required to provide a service or complete a transaction you have requested. Personal data that we collect through the website may include your name, address, phone number, email address, and other information as needed. Galenika a.d. automatically collects data about your computer. This data may include the type of browser, domain name, access time, website addresses, and other similar information. Galenika a.d. uses this data to offer its products and services, maintain and improve their quality, and gather statistical data related to the use of its website.

By entering your personal data in the designated fields on the website, you confirm that you have voluntarily provided your personal data (consent) and allow them to be used for the purpose for which they were provided. We collect data solely to process your request, and only employees of the company will use the provided data, which represents the minimum information necessary for this purpose.

The data collected by Galenika a.d. will be processed for the same purpose for which it was provided, i.e., analyzing website traffic and providing relevant information to customers about products and services. Galenika may use the collected data to improve customer service, facilitate easier use of the website by eliminating the need to repeatedly enter the same data, and tailor the website to your needs and interests.

As the data controller and processor, Galenika a.d. takes necessary technical, human, and organizational measures to protect personal data in accordance with established standards and procedures to prevent loss, destruction, unauthorized access, alteration, disclosure, and any other misuse.

2. Disclaimer
In the event of an error on any of the pages of Galenika a.d.’s website, Galenika a.d. will make efforts to correct the error as quickly as possible and update the content of its website.

Due to the possibility of an error or unintentional omission on the website, we encourage all interested individuals and legal entities to inquire about the specific terms and conditions of the products and services presented on this site by contacting Galenika a.d. or calling our Call Center at the following phone number: (+381) 11 307 10 77.

3. Links
Galenika provides links to other websites (Facebook, LinkedIn, Instagram) on its website. Similarly, these websites may link to ours.

It is important to note that other websites operate according to their Terms of Use and Privacy Policies, and Galenika a.d. has no control over them, does not possess their data, and cannot guarantee or be held responsible for any content, advertisements, products, or other materials available on those websites.

4. Information on Personal Data Processing and Contact Details
For more information on how Galenika a.d. processes personal data, you can read the Notice on the Processing of Personal Data.

For any inquiries related to personal data protection, you can contact us via email at: [email protected]

5. Final Provisions
Galenika a.d. reserves the right to modify this Privacy Policy. If changes are made to the existing Privacy Policy, we will notify you in a prominent way. We kindly ask you to periodically check for any changes to this Privacy Policy to stay informed about its updates.